Service und Support

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Everything at a glance

On our support page you will find a variety of downloads, links, documents and forms for technical help and support. You will also find recommendations for Office applications, mobile working environments, online meetings, print & scan and telephone models. We offer you fast and efficient support on a clearly organised page.

Downloads & Links

Status query & customer portal

Here you can check the status of the services, query maintenance messages and access the customer portal.

Apps
Links
Documents
Formulare

Hardware recommendation We give you an overview of the most important hardware for Microsoft 365 . Find out in this white paper what ANC/PNC means for headsets and find the best webcam for Microsoft Teams. With this white paper, we inform you which hardware you need and what is important for the respective device.

To download
Office
Mobile Workspace

Midrange notebook

Optional workstation

This ThinkPad series is perfect for use with our geigerCloud system. The notebooks can be conveniently used in the field and optionally equipped with docks for office use. In the office, the device can then be conveniently docked to a fixed workstation, to which monitors and peripheral devices are permanently attached.

High-Notebook

Optional workstation

The ultra-light ThinkPad X1 Carbon is a favourite laptop model among executives. It offers dynamic performance, fast response, long battery life and reliable quality. At just 1.59cm thick and weighing from 1.13kg, it’s ideal for business professionals who need to perform at their best on the move. Rapid Charge technology enables fast charging so it’s always ready to go.

Online Meeting

Jabra Engage 55 UC

The Engage 55 UC is a cordless headset for large areas with noise-cancelling microphone, Jabra SafeTon protection and 13-hour talk time.

Jabra Evolve2 65 (Mono/Stereo)

The Jabra Evolve2 65 is a wireless headset with 37 hours of battery life, superior voice quality, comfort and an advanced digital chipset.

Jabra Evolve2 75 (Stereo)

Jabra Evolve2 75 offers flexibility, ergonomic design, premium sound technology and customisable noise cancellation.

Logitech C930e

The Logitech C930e webcam uses advanced technology to deliver clear video and sound quality, 1080p resolution, H.264 compression and a 90-degree field of view.

Logitech Brio 4K Webcam

Logitech’s best webcam, the BRIO, offers 4K Ultra HD, Rightlight 3 with HDR, infrared face detection, background change technology and USB 3.0/Type C connectivity.

Print & Scan

State-of-the-art office technology for reasonable prices

Our products are fully compatible with DATEV products and enable seamless integration. They support Server 2016 and include the corresponding drivers.

Our affordable MFPs offer print, copy, scan and fax functions. They are characterised by a user-friendly touch screen and positive reviews that meet all requirements.

Benefit from comprehensive service, from installation to device familiarisation. Our experts take care of the regular maintenance of your multifunctional systems.

Colour multifunctional device

The ECOSYS M5526cdw from Kyocera is a compact all-rounder with print, copy, scan and fax functions that offers reliability, economy and resource conservation.

Multifunctional device black/white

The ECOSYS M2640idw offers outstanding performance and versatility with fast print/copy, high capacity, security features and mobile printing support.

Laser printers for the home office

The attractive ECOSYS P2040dn offers high paper capacity, multiple interfaces, security features and quiet operation, supported by mobile printing options – ideal for stress-free working.

Multifunctional device for the home office

The ECOSYS M5521cdn is a professional all-rounder that supports printing, copying, faxing, scanning and mobile printing, with high print quality and fast performance.

Workstation scanner (USB)

The ADS-2800W is a professional duplex document scanner with high scanning speed, 50-sheet document feeder and flexible LAN/WLAN network integration for workgroups.

Network scanner

The Brother ADS-4900W is a professional duplex scanner with high scanning speed, 100-sheet document feeder, multiple interfaces, colour touchscreen display and professional software package.

Telephones

Yealink SIP-T53W

Entry-level phone with large LCD, Bluetooth, WLAN, USB, Gigabit Ethernet, PoE and programmable line keys.

Yealink SIP-T54W

Professional telephone with colour display, Bluetooth, WLAN, USB, Gigabit Ethernet, PoE and customisable line keys.

Yealink SIP-T57W

Premium phone with touch display, Bluetooth, WLAN, USB, Gigabit Ethernet, PoE and one-touch DSS buttons.

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Would you like to find out more about our services?
The CONVOTIS team will be happy to answer all your questions!

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